Skip to content

All articles

← Knowledge Base

  1. Access a User's Production History: Roles / Positions

  2. Accessing your Contacts

  3. Add a Conflict from the Availability page

  4. Add a Conflict from the Dashboard

  5. Add a Production to both StageStock & VirtualCallboard

  6. Add a Site Logo

  7. Add a StageStock "Only" Production

  8. Add a VirtualCallboard "Only" Production

  9. Add Conflicts for other Users

  10. Add Multiple Users at once

  11. Add Space/Locations

  12. Add StageStock Categories

  13. Add StageStock Items - from Website

  14. Add StageStock Users (One at a time)

  15. Add VirtualCallboard Users (One at a time)

  16. Add/Edit/Delete Virtual Folders for File Sharing?

  17. Add/Edit/Delete Virtual Folders for File Sharing?

  18. Adding a Call

  19. Adding a Conflict

  20. Adding a Group

  21. Archival Storage Size - Is there a limit to how much we can store in the archives?

  22. Archiving a Production

  23. Are Rehearsal and Performance Reports the only types of Reports I can create?

  24. As a user you can change the default way you would like to view the Schedule

  25. As a user you can change the way they would like to view the Time Format

  26. Assign Users to file Reports

  27. Can a user be a Manager of one production and an Administrator for another?

  28. Can a user who is not assigned to any active productions still see "Announcements?"

  29. Can I add a User to multiple Departments? Many of our Users have multiple roles.

  30. Can I export my contacts "Contact List" to another format?

  31. Can I make a change to an already filed report? How will the recipients know a change was made?

  32. Can I share web links for things like research or videos with my Production team?

  33. Can I sync other's VirtualCallboard events with my personal calendar?

  34. Can I track my volunteers' hours individually as they come and go?

  35. Can I view the Schedules of Production to which I am not assigned?

  36. Changing the User's Time Format

  37. Checking an Individual (User's) Availability / Conflicts

  38. Choose what contact information is set to private by default for each user.

  39. Closed Call

  40. Contact the Production's Manager / Send Message to Management

  41. Costumes / Props Inventory Resources

  42. Create a Custom Permission Role

  43. Create an Announcement

  44. Create and Add to a Discussion

  45. Delete a Conflict

  46. Delete a Private Conflict

  47. Department

  48. Do I have to install anything to use VirtualCallboard?

  49. Do I have to subscribe for a year at a time?

  50. Does every User need a login to check the website? Or do we use our VirtualCallboard site to send them copies of the Schedule?

  51. Edit a Group

  52. Enter Attendance

  53. Google Calendar has a delay in Syncing

  54. How can I tell who is called in a Group

  55. How do I deactivate a User after a Production has closed?

  56. How do I Delete a Call

  57. How do I delete a Draft Report?

  58. How do I delete a Group?

  59. How do I edit my User information?

  60. How do I filter by a Production?

  61. How do I keep email from VirtualCallboard / StageStock from going into my Spam or Junk folder?

  62. How do I know what each User Level has the permission to do?

  63. How do I know when a Report has been modified?

  64. How do I print labels or tags for my items

  65. How do I see items that are marked "Removed from Stock"?

  66. How do I send a Note?

  67. How do I upload images to my inventory?

  68. How do the StageStock QR codes factor in?

  69. How do you enable a user to receive messages via text message? Is it possible to receive it as both a text and an email?

  70. How many people within our organization can access the Inventory

  71. How many users can I add to a Production?

  72. How many Users can I add to my EpmtySpace Site: StageStock (SS) / VirtualCallboard (VCB)?

  73. How should I deal with a Production when it is over?

  74. How to archive the schedule and other Production information.

  75. I am a site Administrator, and the buttons to add and reactivate Users are not responding. What should I do?

  76. I created a Call for a rehearsal and saved it, but it does not show up on any of the calendar views. Where did it go?

  77. I would like to see Items associate to a past production.

  78. Idea Suggestions

  79. If I add a User to a Discussion, can he see the entire Discussion, including the comments made before he was added?

  80. If I'm an administrator, can I delete a note that was sent to a Production (or All Productions)?

  81. If you are having issues with saving the Report's times ...

  82. Importing StageStock Items

  83. Is it possible to delete a report after it is filed?

  84. Is there a limit to the number of Shared Files that can be added to our site?

  85. Is there a way to find and compare attendance numbers from year to year?

  86. Is there was a way to batch download all of our deactivated accounts for archival purposes.

  87. Item Visibility setting for StageStock

  88. Managing Spaces & Positions

  89. Managing the Users/Managers that receive "Messages to Management" and Conflict Notifications.

  90. Managing User's Production assignments

  91. Managing: Edit and Delete folders

  92. Message Troubleshooting

  93. Once a Production ends, do the shared files disappear?

  94. Once an Open Call is filled, does it generate a Call Sheet?

  95. Open Call

  96. Open Calls: User Signed up notifications

  97. Production

  98. QR Code Scan / Bar Code Scan

  99. Reactivate a Production

  100. Reactivate a User

  101. Reservation Notes

  102. Response to a Cancelation Request

  103. Set your site's Time Preferences

  104. Set your site's Welcome Message

  105. Setting up the VirtualCallboard TXT/SMS (text messaging) system

  106. Signing out of VirtualCallboard

  107. StageStock Highlights

  108. StageStock User Permission Assignment

  109. StageStock's subscription is based on the number of items, is that impacted by the Quantity of an item in the system?

  110. Sync your VirtualCallboard with a Personal Calendar

  111. The CKEditor is used to customize the text in many of the sites features

  112. The Start and End/Stop times keep changing -- How do I stop this?

  113. To Edit Users, Spaces, and some other global things: the user needs Administration Common permissions.

  114. To view the Reports Administration tab

  115. Upload a file

  116. User bios and use

  117. User Profile Editing

  118. Users

  119. Using the VirtualCallboard Knowledge Base & Feedback Link

  120. View a Production's Archive

  121. View inventory Items set to “ Share Publicly” without logging in?

  122. View Production items for which I am not called (View others' schedules)

  123. VirtualCallboard User Permission Assignment

  124. What determines when I "Send Notification" if it goes to email or SMS? Does it go to both if both are set up?

  125. What file types are supported by the image carousel?

  126. What forms of payment do you accept?

  127. What happens if I edit something on a Report Template that is already being used?

  128. What is the difference between Announcements and Notes & Email

  129. What is VirtualCallboard?

  130. What security is in place to protect content, idea sharing, and discussions? Who can see content on the Administration side?

  131. When a "Space" and/or "Call Type" is added to the system, and used for a call, that itemes is not shown in the calendar

  132. When a message is sent to a User's email or as a text, can the User reply to the message or are all the messages "No Reply"? Does the User need to open VirtualCallboard and reply to the message there?

  133. When I look at the "fancy text" CKEditor for Reports, Messages, and other text boxes, the icons are showing up blocked out. What can I do?

  134. When will I receive my first bill?

  135. Who can edit and delete Shared Files?

  136. Who gets a Message when I send it using the "Send Feedback" button?

  137. Who receives Reports?

  138. Why can't I see all of the Time Slots when searching for "Available Users" in the "Add a Call" Window?

  139. Why doesn't VirtualCallboard do ________?

  140. Why is there a monthly fee? Why can't I just pay a one-time fee?

  141. Why should we use an online callboard system when our regular, actual callboard works just fine?

  142. You can embed videos into your VirtualCallboard

  143. You have reached the help desk

  144. Your Feedback has been entered

Feedback and Knowledge Base

(thinking…)