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This sometimes happens when a user is added to a new production. Please try the following in the App:
- Using the three bars in the top left, Click on the user's name in the bottom of the list. Scroll down to Productions & Permissions then click "Refresh".
- Now return to either the calendar or schedule.
- Go to the circle icon in the bottom right. Under Productions click the dropdown, now click "All productions," Then click "Select."
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Now return to either the calendar or schedule, this should allow all of the calls to display.
