Reactivate a user

Reactivate a deactivated user to give them their account back. You'll need the Deactivate / Reactivate Users permission, which the Administrative - Common Administrator role usually has.

1. Go to Administration > User Administration.
2. Click the Deactivated Users tab.
3. Click the cog on the person's row and choose Reactivate.
4. Check the details. If you can edit their profile, you can fix a name, username or email: click the pencil beside it, then Save.
5. Tick Reset the user's password and send a reinvitation email if they need a new password.
6. Click Reactivate User.

The window says the person "has been reactivated successfully," and they leave the Deactivated Users list.

The Reactivate User button at the top of User Administration does the same from a Select User list, and adds Update user's email address for entering a new one.

Next, put them back on a production: on Administration > Production Administration, click the cog on the production and choose Manage Users, or edit the person's profile. See Assign users to productions.