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Sunny Shergill

← Customer Feedback for EmptySpace Technology

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  1. Text / SMS issues: We are looking at the possibility of changing or ending the text message feature.

    3 votes
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    gathering feedback  ·  1 comment  ·  General » VCB-Notifications  ·  Admin →
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    Sunny Shergill commented  · 

    The app is hit or miss when it comes to push notifications/ updates. Personally on the android side i need to go in and hit "refresh productions" to even see updates. Multiple students have complained they missed getting a call notification, even if they have the app download. Email helps, but txt/sms, with the details was a game changer for us.

    Sunny Shergill supported this idea  · 

  2. Report Template: Custom Fields

    1 vote
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    0 comments  ·  General » VCB Reports  ·  Admin →
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  3. Calendar Import

    29 votes
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    6 comments  ·  General » VCB Schedule  ·  Admin →
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    gathering feedback  ·  AdminJason McDaniel (Partner, EmptySpace) responded

    We are looking for more details on how each organization’s site might use this feature:

    1. What would you want to import from?
    2. What amount/type of information would you expect VirtualCallboard to import?
    3. How often do you want it o import?
    3a. Would it be a manual import?
    3b. Would you want to it to be a frequently scheduled import?

    Sunny Shergill supported this idea  · 

  4. It would be amazing to be able to drag and drop call items from one date to another.

    15 votes
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    planned  ·  0 comments  ·  General » VCB Schedule  ·  Admin →
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    Sunny Shergill supported this idea  · 

  5. Add the option of setting a reminder to send an email/text reminder for calls at a specified period of time before the start time.

    4 votes
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    4 comments  ·  General » VCB Schedule  ·  Admin →
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    planned  ·  AdminJason McDaniel (Partner, EmptySpace) responded

    Currently we are working on the VirtualCallboard app. The app has a notification that sounds 15 min. before the call’s start time.

    We hope that the app will be out by mid-August.

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