Deactivate a user

Deactivating a user shuts off their sign-in without deleting anything they've done. You'll need the Deactivate / Reactivate Users permission, which the Administrative - Common Administrator role usually has.

Deactivation applies to the whole site, not one production. If the person is only leaving one show, remove them from that production instead: on the Users by VirtualCallboard Production tab, open that production, click the cog on their row and choose Remove from production.

1. Go to Administration > User Administration.
2. On the Active Users tab, find the person. The # Productions column shows how many active productions they're on; check which ones before you go further, so you don't cut off someone who's still in a current show.
3. Click the cog at the end of their row and choose Deactivate.
4. Click Ok when asked to confirm.

The person moves to the Deactivated Users tab. They can no longer sign in and stop receiving notifications.

To deactivate several people at once, tick the boxes next to their names, click the red Deactivate button that appears above the table, and click Ok.

Undo a deactivation

Open the Deactivated Users tab, click the cog on their row, choose Reactivate, and click Reactivate User. Tick Reset the user's password and send a reinvitation email first if they need a new password. See Reactivate a user.

If you expect someone back for a future production, you can leave them active. Once everyone from a finished show is sorted out, you can archive the production.