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  1. conflict

    Add the option for Administrators to Edit/Delete Conflicts

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    Currently there is a method for Users with the permission to “Manage other Users conflicts” To do this. By default, Managers and Administrators have this permission. The do not have permission to access “Other’s Private Conflicts” which means they cannot manage other’s private conflict. 

  2. Add Conflicts to the Detail page.

    Add a section to list user Conflicts
    -Show this section to users that have the VCB permission "Manage Conflicts for Another User."
    -Show the user's name and the date and time of the conflict. Do Not show conflict details.

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  3. Ability to hide Other's Conflicts by default.

    Add a User setting that allows the user to Hide the "Conflicts" when switching to the "All Calls" filtering.

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