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A new space or call type isn't showing on the schedule

← Troubleshooting

🔵 VirtualCallboard

If a space or call type you just added isn't showing on the schedule, your filters are still set to the old list. Reset them and it will appear.

When you add a space or a call type, the schedule keeps showing only the ones you had selected. You'll know because the filter reads something like Calls Located in 4 Spaces or 5 Call Types instead of All Spaces or All Types.

  1. At the top of the schedule, click the filter icon beside the space filter or the call type filter.
  2. Click Select All, or tick just the ones you want to see.
  3. Click Filter.

The filter now reads All Spaces or All Types, and calls in the new space or type show up. The space filter also has Other and None options for calls with a typed-in location or no location.