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Why don't I see other people's conflicts or schedule entries?

My Calls shows only your own calls and conflicts. Click All Calls at the top of the schedule to see everyone's.

If All Calls still leaves out other people's conflicts or fittings, check these in order:

  1. Your schedule preference. Go to My Account > Schedule Preferences. If Default All Call View is set to Hide Conflicts, change it to Show Conflicts and click Save Changes.
  2. Your role. A role's What "All Calls" shows setting can hide other people's conflicts, or their fittings and conflicts. Ask someone who manages users on your site to give you a role with When viewing "All Calls", show all call types including Fittings and Conflicts.

To land on All Calls every time, set Default tab on the same Schedule Preferences page.