Choose how you get each kind of notification

The Notifications page under My Account controls how each kind of notification reaches you: by email, by TXT or in the app.

1. Click your name at the top right and choose My Account.
2. Open Notifications.
3. Each row is a kind of notification (Calls, Notes, Reports, Announcements, Discussions and so on), and the columns are Email, TXT and App. Untick a box to stop getting that kind that way. The All box at the top of a column turns the whole column on or off.

Changes save automatically. Everything is on until you turn it off. The Change your notification settings link at the bottom of every notification email opens this page.

Why some boxes can't be ticked

• Email: if Receive Email from Site is off under Addresses, no notification email reaches you. Turn it back on and your choices here come back.
• TXT: the column appears only when your site has TXT messaging. It stays grayed out until you have a Mobile number with TXT turned on under Phone Numbers / TXT Messaging and you've replied YES to the confirmation text. A box marked Off for this site is one your administrator has switched off for everyone.
• App: if notifications are off in the VirtualCallboard app's own settings, none arrive in the app.
• Your schedule is email only.

Some email always arrives, whatever you choose here: sign-in and password emails, for example.

For administrators

Someone with the Edit Any User & Private User Info permission, or Edit Users on the person's production, can change these settings for them: go to Administration > User Administration, open the person's profile and choose Notifications. The person gets an email about each change.