Calls from a new group aren't showing in the app
If you've joined a new group and its calls aren't showing in the VirtualCallboard app, refresh your productions and permissions.
- In the app, open the menu and tap your name at the bottom to open My Profile.
- Under Productions & Permissions, tap Refresh.
Your calls should appear within a moment. If they don't, check on the website that you're in the group, or ask a manager or administrator to confirm it.