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Can't edit, or your schedule is empty? Check your role

Your role decides what you can see and change. VirtualCallboard and StageStock each have four standard roles, from least to most access: Viewer, Contributor, Manager and Administrator. Your site can also have custom roles.

Two signs it's your role:

  • You can see items but can't edit them. Your role for that category probably doesn't include Edit Items. The standard Viewer role can look, not change.
  • Your schedule is empty. Check that you're on the production and have a role there. If you are, switch to All Calls at the top of the schedule: My Calls shows only calls you're in.

In both cases, ask someone who manages users on your site to check your role. They'll find it under Administration > User Administration: open your profile and look at Production Roles (VirtualCallboard) or Category Roles (StageStock). To see exactly what each role allows, see How user roles and permissions work.