Add Item button is missing in StageStock

🔴 StageStock

If you don't see the Add Item button in StageStock, the cause is usually your role or your categories, not a bug. The button shows only when all three of these are true.

What the button needs

1. The site has at least one category. Every item lives in a category, so until one exists nobody sees the button, administrators included. See Add a StageStock category.
2. Your role allows adding items. The role needs the Add Items permission. Managers and administrators usually have it; viewers and contributors usually don't.
3. You have that role in at least one category. StageStock roles are given per category. An administrator can check yours under Administration > User Administration: open your name and look at Category Roles.

If Search and Check Out shows "Your number of items exceeds your subscription level. Please upgrade to access your inventory." instead of your items, the site has more items than its plan covers, and the page stays locked, Add Item included, until the plan is upgraded. See How StageStock pricing works.

Check whether it's your permissions or the app

1. Sign in to your StageStock site in a web browser.
2. Go to Inventory > Search and Check Out.
3. Look for Add Item at the top right, next to the Card and List buttons.

• Not there on the website either: it's a role or category issue. Ask an administrator to check the three points above.
• There on the website but not in the app: your permissions are fine. Make sure the app is up to date, then email support@theemptyspace.com with your phone model and app version.

For administrators

Roles are managed under Administration > User Roles, and categories under Inventory Administration. How roles work: How user roles and permissions work. Building a custom role: Create a custom role that can add but not remove reservation items.