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Add Item button is missing in StageStock

← Troubleshooting

đź”´ StageStock

If you don't see the Add Item button in StageStock, it's almost always your role or your categories, not a bug. The button only shows when all of these are true.

Why it goes missing

  1. The site has no categories yet. Every item lives in a category, so until one exists, nobody sees the button, administrators included. An administrator can add one under Inventory Administration. See Add StageStock Categories.
  2. Your role doesn't allow adding items. The Manager and Administrator roles can add items. A Viewer or Contributor can't, unless your site has a custom role with Add Items turned on.
  3. You don't have that role in any category. Roles in StageStock are given per category. You need a role that allows adding in at least one category. An administrator can check this under User Administration > your name > Category Roles.

Check whether it's your permissions or the app

  1. Sign in to your StageStock site in a web browser.
  2. Go to Inventory.
  3. Look for Add Item near the top right, next to the Card and List buttons.
  • Not there on the website either: it's a role or category issue. Ask an administrator to look at the three points above.
  • There on the website but not in the app: your permissions are fine. The app may be the problem. Make sure it's up to date, then email support@theemptyspace.com and tell us your device and app version.

For administrators

Roles are managed under Site Administration > User Roles, and categories under Inventory Administration. To build a role that can add items but not delete them, see Creating a custom User Role, and to understand each built-in role see User Roles & Permissions.