Choose who receives messages to management
The people checked under Receives Messages to Management are a production's managers: they get every message the cast and crew send with Send Message to Manager. You'll need the Assign Users to Production permission for that production, or Add/Edit Productions and Assign Users. (How user roles and permissions work shows which roles include them.)
- Go to Administration > Production Administration.
- Click the cog on the production's row and choose Designate Managers.
- Under Receives Messages to Management, check each person who should receive them. The list shows the people assigned to that production.
- Click Save Changes.
Those people now get messages sent to the production's managers. They're also the ones notified when someone enters a conflict, as long as Notify managers when users enter conflicts is on in Site Administration > Notifications, and when someone signs up for an open call, if that setting is Production's Managers.
Choose at least two, so a message doesn't wait on one person's day off. If someone isn't on the list, add them to the production first with Manage Users in the same cog menu.